Exchange Online – Administrators can now recover deleted items from a mailbox

Exchange Online administrators can now recover deleted items from a user or shared mailbox.

To use this new functionality you need to use the new Exchange Administration portal and go to the Mailboxes blade


Then either select the mailbox you want to recover deleted items and click on the Recover deleted items button


Or click on the mailbox and click on the Recover deleted items link available under the More action section


Then you can easily browse the delete items dumpster to search and select the item(s) to recover

You can see from there the number of items available for recovery, when it has been deleted, subject line and item type as well the original location


You can use the search fields to help you filtering the results; from the deletion period to the message ID (harder to know) or subject line or item type

Select the item(s) to recover and then click on the Recover deleted items button


When you hit the recover deleted items, this/these item(s) are recovered to the original folder and in the state it/they was/were when it was deleted (meaning unread/read…)


Benoit Hamet
Benoit Hamet
Benoit is working on Microsoft collaborative technologies He has been awarded as MVP for more than 12 years Currently MVP on Office 365 after being awarded on SharePoint (2011-2012) and Windows client & server (2002-2007) Speaker at various Microsoft events (TechDays, TechNet seminars) and Quest Software He works on on-premises (Active Directory, RADIUS/NPS, Exchange, Skype for Business, SharePoint, SQL, Terminal Server, Windows client and Windows Server) or online (Azure, Intune, Office 365, Exchange Online, SharePoint Online, Skype for Business Online, Teams) technologies